So can you address me where should I report these security issues? This outage joins a recent spate of high-profile banking snafus this year due to system upgrades and technical glitches. Site: SunTrust. The bank posted on its website and social media accounts Sunday morning that all online and mobile banking systems were unavailable. It looks like the @SunTrust web site is broken... again. @jennypha_ (1/2) Hi, we are sorry to hear you are having issues with the SunTrust Mobile app. We are apologetic to hear that you are unable to access your Mobile Banking services at this time. Please try again.”. @AskSunTrust @SunTrust is mobile banking down? Doesn’t even say the password/username is incorrect just keep reloading the same login page, Somebody tell @SunTrust that its not a good look when a customer opens an account, then immediately cant do online banking because the website is down plus there are no Sunday tech reps. Still no return of escrow acct funds. Contributor, K. W. b. L. A. The Pittsburgh company intends to continue adding commercial offices and retail branches in markets it had been eyeing before agreeing to buy BBVA USA for $11.6 billion. For reprint and licensing requests for this article. what is your email, @Mizzymarley1 We are apologetic to hear that you are unable to access your Mobile Banking services at this time. By law, we are required to ask your consent to show the content that is normally displayed here. what is your email, @business *I load both USA and Canada account Mon, 11/09/2020 - 2:27pm - Anonymous. @AskSunTrust @AskSunTrust You would think that if we could fix the problem immediately and avoid having to jump through hoops, Suntrust would be willing to help. 2 SunTrust does not charge a fee for the use of SunTrust Mobile Banking. @Hillrraaay 2/3 working properly. We are apologetic to hear that you are unable to access your Mobile App services at this time. We are apologetic to hear that you are unable to access your Mobile App services at this time. @buckbelue8 can hit it out of Suntrust park. Thank you for banking with SunTrust, we appreciate your business! Check for overpayment generated 11/25, mailed 12/8. I’ve typed the credentials but it’s not letting me in. We were performing a normal system upgrade that experienced technical difficulty. @courtdough82 1/2 Good Sunday afternoon, SunTrust now Truist here. The ATM on Seminole Boulevard will allow no fee withdrawals but does not accept deposits with your SunTrust card pending full system integration as it is BB&T branded. Reports; Sites; Secondary menu. We would recommend double-checking your network connection, clearing your cache/cookies, and verifying your credentials. The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. I would make a transfer in the morning. @HiloHIChadO What to know when using the SunTrust Mobile App: If you have already enrolled in Online Banking, simply enter your user name and password on the app log in screen. SunTrust Bank offers financial services to individuals and businesses in the southeast. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. @Guy726 @SunTrust Right??? @TheFieryGinger Browser Support (31) How do I delete cache and history in Google Chrome? @michaelpwilke None of your social media accounts mention outages for maintenance either. Add new comment. @SunTrust Your customer service center absolutely sucks. @kade6767 Brilliant. SunTrust's online banking services went down on Sunday morning after a routine technical upgrade. @SunTrust and @growfinancial why?! @Jessy2Noni I see no login form like there used to be, and clicking on the Sign On at the top of the page does nothing. The SunTrust Mobile App is optimized for your Android device and is specifically designed to provide quick and secure access to your personal accounts. @AskSunTrust It says it’s unavailable. SunTrust had $208 billion in assets as of June 30. All systems are up & running with no issues being reported. @AskSunTrust Absolutely not. Are you also affected? Call then cut off before I could speak to rep. @NOLACorvette Call then cut off before I could speak to rep. @AskSunTrust I have tried to get a supervisor to help me solve a problem with Suntrust/Truist. Both of my banking apps have been down since yesterday! Have been in line for drive-thru for over 30 minutes. ?? Can you please try. BOA SunTrust Citizens Chase Getting ready to hit the golf course soon⛳️ @HMason14 @DanMathewsATL @KeithIpp86 Who else is working? We are apologetic to hear that you are unable to access your Mobile Banking services at this time. 2021-01-17T09:16:59-05:00. The bank had been directing people seeking assistance to their local branch, ATM, or to call 800-SUNTRUST. If you do not already have the appropriate plan with your wireless carrier, normal text and/or data rates will apply. User ID: Password: Forgot your User ID or Password? We would recommend double-checking your network connection, clearing your cache/cookies, and verifying your credentials. Waited 15 minutes on hold. What are the Mobile Deposit limits? @thisiswhyichop “Our teams are actively working to restore digital channels for our clients. Do not under estimate him ? Somebody tell @SunTrust that its not a good look when a customer opens an account, then immediately cant do online banking because the website is down plus there are no Sunday tech reps. So can you address me where should I report these security issues? Thankfully currently, we aren't showing any outages. Add new comment. @dagmit77 @ianfarlow Facebook. -. SunTrust digital access is down for all customers. Weeks away from succeeding Michael Corbat, Jane Fraser said she’d consider streamlining some units or divesting others as part of her effort to kick-start return on equity. Do not under estimate him ? Mobile and browser banking logins are both failing, and you’ve clearly shut down your 1800 service line. The regional bank first posted notices to social media on Sunday at 8:24 a.m. that its mobile and online banking access were down. @680TheFan, @SunTrust why is the business account login not working? @judgealexferrer @BankofAmerica I switched to SunTrust late last year and I’ve had no problems with them at all. I found some critical security issues on your website. @jennypha_ (1/2) Hi, we are sorry to hear you are having issues with the SunTrust Mobile app. The Suntrust mobile banking is unavailable, please try again: Sat, 10/24/2020 - 4:31am : Add new comment; Mobile banking unavailable: Tue, 08/25/2020 - 5:26pm : Add new comment; Web Site down as of 10:00 AM EDT: Mon, 08/24/2020 - 7:23am : Add new comment; Suntrust Online Cash Manager Website Down: Mon, 08/24/2020 - 5:16am : 1 comment Please update social media if so, many unhappy customers. Is it enough? Your name * E-mail * The content of this field is kept private and will not be shown publicly. All systems are up & running with no issues being reported. How do you rate SunTrust Bank over the past 3 months? Site: SunTrust. @KristinaBrents @AskSunTrust It says it’s unavailable. Mon, 10/16/2017 - 5:35am - Anonymous. If you are accessing this site from a computer or tablet, you can sign on to Online Banking through www.suntrust.com. His monetary penalty is lower than what the agency had first floated. @Guy726 @SunTrust Right??? For more information about SunTrust Bank, visit SunTrust.com @Scott72753246 @AskSunTrust @jotieee_ Seems suntrust mobile banking is currently down cos I can’t login now 2020-08-07T15:17:23+00:00 @LandisWeaver The ATM is down at the local @SunTrust where everything seems worse since the merger. They have just gotten awful, no customer service whatsoever. ^JW. What is a One-Time Passcode? @AskSunTrust Absolutely not. The OCC had hit James Strother and other executives with civil charges a year ago in connection with the bank's phony-accounts scandal. Mortgage paid off 3 weeks ago. © Ookla, LLC. Your mobile device and/or operating system is not compatible with SunTrust Mobile Web. SunTrust. “Our teams are working aggressively.”. 4. 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