The presenter should be able to answer any question arising from the communication, whether while addressing a press conference or replying to SMS or e-mail queries. Online tutors ready to help 24/7 for any subject. Reduces possibility of alteration – Once written information is documented and sent to the recipient, there is negligible chance that it can be altered and thus it also adds on to the authenticity and reliability of such information. Researchers estimate that human face can display 2,50,000 expressions. Organisation keeps a bulletin board in attractive colors, types and formats. The different methods of communication that are used commonly at the workplace are –. Hand written memos, cheques, typed letters, telex messages, computer print-outs, manuals, newspapers, posters, books, drawings, graphs, bulletin-board items, organization hand books etc., are all regarded as – “written” in this sense. Even though the process is similar, more skill, reflection and planning is needed for high-stakes communications in comparison to daily interactions at work. In a written communication, too, the sender writing the receiver’s name, or concluding the letter by writing ‘with regards’ will give an intimate personal touch to the communication. Such messages are, therefore, more dependable and reliable. By using your good judgment regarding the situation and being considerate of your employees will make you an effective communicator. Lastly, there is difficulty in obtaining feedback. These three modes of communication have equal importance, so, the apt mode should be selected for effective communication. Communication is a collective term given to the series of steps involved in sending and receiving of information between two or more people. (iii) Enables Maintenance of Official Record for Future Use: Where the subject-matter of communication is important and therefore needs to be preserved as record for the future, the communication must be in writing. These are used to provide the following information to all the employees: i. This mode of communication is very helpful in expressing feelings, concern, emotions, gratitude and also where there is absence of common language. Reduction of message preparation time. (i) Involves Little Cost in Terms of Time and Money: Verbal communication does not cost much in terms of time and money. Another advantage is that a written communication has to be precise and more carefully prepared than the oral one, as there is no opportunity for explanation. Therefore, various types of information transmitting through like wireless sets, radio communication system, electronic machines- FAX, e-mail, etc., are required. Different Methods of Presenting Information. If he does not understand it, there will be no effective communication. Communication with Public and Government: Organisations explain to the public about their various activities through advertisement, campaigns, meetings and conferences. Time-consuming – Written communication eats up a lot of time both at the time of drafting the message and for its transmission. For example, in a particular culture wearing white may be considered as auspicious whereas in another it may be an indication of grief. Moreover, feedback and response also being in written form again takes time and cause delay. Speaker and Listener Looking into Each Other’s Eyes: Face-to-face talk between two or more persons impacts both-the speaker(s) and the listener(s). Our mission is to provide an online platform to help students to discuss anything and everything about Economics. According to research, 38% of all communications are accounted for by the tone of the voice. There is a limit to how long a person can speak or hear. To illustrate, an elderly person connects to a shop keeper who knows him well. To be effective, an order should be to the point and complete in every respect. Further, as there is nothing on record, both parties may deny having said something. Silence 9. other on phone. For example, raised eye brow indicates one’s surprise; creased forehead suggest worries; pursed lips shows one’s reservation to reveal one’s comment; yawning points to boredom; smile expresses one’s happiness while frown conveys one’s discomfiture or confusion. In any case, persons engaged in verbal communication can convey ideas and feelings and respond to each other immediately. (iv) Better Receptivity to Verbal Communication: If a man does not speak, his face will. For example, a manager informs the matter to the supervisor and in turn, the supervisor communicates the same message to the subordinates and vice versa. For example, in examination hall, asking time by putting finger on wrist or nodding for saying yes. For example, ringing of a bell at different time slots indicating change of class in colleges or schools has no verbal alternative. It should clearly indicate what is to be done, how it is to be done, where it is to be done, and when and by whom it is to be done. Facial expression, like other bodily gestures, communicates a lot. 4. Our emotions are conveyed by our facial muscles. Way 1. Within the framework of general orders, middle level managers prepare specific orders for onward transmission to supervisors working under them who, on their part, make and transmit definite orders to their respective subordinates. Emotions expressed through face convey many things – happiness, sadness, fear, anger, surprise, contempt, disgust, etc. For example, showing a flag to make people gather at a place is more effective than shouting. Thus, communication may be defined as a two-way process in which participants not only exchange (encode-decode) information, views, ideas and feelings but also create mutual understanding and share common meaning. Encourage them to open up so you can be well guided when communicating in the future with them. Communication conveyed through written words is called written communication. It is used with reference to space or territory. Learn term:media = various methods of communicating information with free interactive flashcards. The receiver should understand the message in the same sense i.e., in right direction. General Behaviour and Attitude 10. Economical – Main resource used for oral communication is the spoken words, thus it is economical in terms of saving expenditure on stationary and other resources. Various stakeholders, whether they are customers, employees or the media, are always sending important information to each other at all times.We are th… Also called group discussion, in group interview there is exchange of ideas and information between several persons. Through written mode, one cannot express the intensity of feelings which otherwise would have been possible through words or gestures. Annual reports on staff members, monthly returns of production and sales, reports on outstanding payments are some examples of routine reporting. What matters down the line is not what you say, but how you say. This then requires written or oral clarification which, apart from being time consuming, may make the ultimate message expensive. The limitations and disadvantages of written communication are given below: i. The general policies of the management, ii. 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